The "Spare Parts Collaboration Hub" extends the reach of your Business and allows your customers to place orders, check availability, track shipments and drill-down on their installed base around the clock.

Through the "Spare Parts Collaboration Hub", your customers can safely interact with your SAP Business Applications.

Key benefits

• 24/7 Service hours
• Web enabled Support Platform
• Value added services to your customer base
• Exploit & manage your installed base
• Higher customer retention and lower service costs

Solution Brief

• Spare Parts Collaboration Hub - 24 / 7 maintenance and spare parts services (PDF, 137.06 KB)